Privacy Policy for JeatoMart
Effective Date: March 18, 2026
JeatoMart is an online grocery delivery application operated by Rinim Technologies Pvt Ltd.
This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.
1. Information We Collect
a) Personal Information
We may collect the following personal information:
- Phone number (for account registration and OTP verification)
- Name (optional)
- Delivery address
b) Usage and Device Information
- Order history
- App usage data
- Device information such as device type, OS version, and app version
2. How We Use Your Information
We use your information for the following purposes:
- To create and manage your account
- To authenticate users using OTP
- To process and deliver grocery orders including vegetables, fruits, grains, and household items
- To provide customer support
- To improve app performance and user experience
- To send important notifications related to orders and services
3. Data Sharing and Third-Party Services
We do not sell your personal data.
We may share your information with:
- Delivery partners to fulfill your orders
- Third-party service providers such as:
- OTP/SMS providers
- Hosting and cloud services
- Government authorities if required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data.
However, no system can be completely secure.
5. Data Retention
- Personal data is retained while your account is active
- Order and transaction data may be retained for legal, tax, and accounting purposes
- Data is deleted or anonymized upon account deletion request
6. Account Deletion
You have the right to delete your account at any time.
You can request deletion by:
Upon deletion:
- Your account will be permanently deleted
- Personal data such as phone number and address will be removed or anonymized
- You will not be able to access your account again
- Certain data (such as order history) may be retained for legal purposes
7. Children’s Privacy
JeatoMart is not intended for individuals under the age of 13. We do not knowingly collect data from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.
9. Contact Us
If you have any questions, please contact:
Rinim Technologies Pvt Ltd
Email: support@jeatomart.com